UK Workers Spend Nearly Six Hours Weekly on 'Botsitting' AI Tools, Study Finds

According to a report by the Work AI Institute, a research division of AI company Glean Technologies, UK workers are spending nearly six hours per week on "botsitting"—the unglamorous work of maintaining, correcting, and supervising AI tools. The survey of 1,500 digital workers found that 90 percent are required to use AI, with 80 percent using multiple tools weekly. While AI automation saves workers approximately 12 hours per week, this benefit is largely offset by the time spent on botsitting tasks such as loading context windows, reviewing outputs for errors and hallucinations, and re-prompting when results are inadequate. The report identifies a 36 percent AI session failure rate as a major contributor to wasted time. Additionally, the research reveals that 70 percent of UK workers admit to passing on AI outputs that merely look "good enough" rather than thoroughly verifying them, potentially creating downstream problems for colleagues. The study also notes that UK organizations are increasingly deploying AI in high-stakes, regulated areas including HR decisions, performance reviews, and hiring—areas where errors carry significant legal and professional consequences.