Ryanair Flight Diverted to Portugal After Medical Emergency, Passenger Complaints of Delays and Poor Conditions
A Ryanair flight from Bristol to the Canary Islands was diverted to Lisbon after a passenger collapsed and required medical assistance, arriving six hours late. The flight experienced multiple issues including a two-hour initial delay due to technical problems, a dirty cabin, limited food and water options, and intoxicated passengers. The incident highlights ongoing passenger complaints about service quality on budget airline flights.
A family's May flight on Ryanair from Bristol, UK to the Canary Islands encountered multiple disruptions, beginning with a two-hour delay and aircraft change due to technical problems. Passengers reported the replacement aircraft had a dirty cabin and minimal food and water provisions, with only snacks and soft drinks available for purchase on the four-hour flight. Approximately 90 minutes after takeoff, a female passenger collapsed and began convulsing; she was revived by another passenger and the pilot diverted to Lisbon, Portugal for an emergency landing. The aircraft remained on the tarmac for two hours while emergency services attended to the passenger, who was transported to a hospital. After inspection and clearance, the flight resumed and landed in Gran Canaria at 1 a.m., six hours behind schedule. The family arrived at their hotel two hours later, though they reported ultimately having a restful vacation.
What's missing
The medical condition of the collapsed passenger and her current status are not disclosed. The specific nature of the technical problems that caused the initial two-hour delay is not explained. No statement from Ryanair addressing the allegations about cabin cleanliness, food provisions, or passenger intoxication is included.
What different sources said
- New York PostRight
Airline passengers endure drunk seatmates, scant food or water and hours-long delay due to medical emergency: ‘Stressful and frightening’
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